In couple of days ago, I’ve posted about my complain to Dar AlShifa Poor Patient Service. On Friday, we’ve got a comment/respond from the hospital higher committee Dr.Bader Jeraq:
Dear Khalil,
I am a member of Higher Committee and the one responsible on Customer Services.
I will check on your complain tomorrow (Inshalla). I’ll get back to you at 12 noon, is it Ok?
If any patient have a complain. They always can reach me on: 97222700 or bader@daralshifa.com
On Saturday I had to follow-up back with the consultant, hopefully my day went effectively and smoothly well.
Pleasure thanks to Dar AlShifa for following up with me regarding the appointment. I hope they could learn from these customers causes.




















